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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will appear. It contains comprehensive information about all the operations that you can perform on the page in question. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast array of how-to video clips illustrating how to work with our Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, examine our extensive Frequently Asked Questions database, which includes questions asked by real customers and provides real solutions. We constantly update our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a great team of technical support engineers available 24x7x365 and eager to help you with any problem. Each trouble ticket you open will be answered within 60 minutes (the average trouble ticket response time is about 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 202535

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com